Welcome to Zyvora Digital. By accessing our website, contacting our team, or using our services, you agree to the following Terms of Service.
1. Our Services
Zyvora Digital provides digital marketing and related services, which may include:
- Social media marketing
- Paid advertising
- SEO
- Content strategy
- Branding
- Campaign management
- Digital growth consulting
- Other marketing-related services agreed upon with the client
The exact scope, deliverables, pricing, and timeline for each project will be confirmed separately.
2. Client Responsibilities
Clients are responsible for providing accurate information, content, approvals, account access, brand assets, and any other materials required to complete the agreed services.
Delays in providing required information or approvals may affect project timelines and campaign performance.
3. Payments
All fees, payment schedules, deposits, and recurring charges will be communicated before work begins.
Unless otherwise agreed, payments must be made according to the agreed schedule. Zyvora Digital may pause or suspend services if payments become overdue.
4. Deposits and Upfront Payments
Some services may require an upfront deposit before work begins.
Deposits may be non-refundable once work has started, resources have been allocated, or campaign preparation has begun, unless otherwise agreed in writing.
5. Marketing Results
Zyvora Digital works to improve marketing performance through strategy, testing, optimization, and execution.
However, we do not guarantee specific results such as:
- Sales volume
- Revenue
- Lead numbers
- Search engine rankings
- Advertising costs
- Conversion rates
- Social media growth
Marketing performance can be affected by competition, market conditions, platform changes, pricing, website quality, customer demand, and other factors outside our control.
6. Advertising Budgets
Advertising spend paid to platforms such as Google, Meta, TikTok, LinkedIn, or other advertising networks is separate from Zyvora Digital’s service fees unless specifically stated otherwise.
Clients remain responsible for their advertising budgets and platform charges.
7. Third-Party Platforms
Our services may rely on third-party platforms, software, advertising networks, analytics tools, hosting providers, or social media platforms.
Zyvora Digital is not responsible for outages, account suspensions, algorithm changes, policy updates, data loss, or other issues caused by third-party services.
8. Content and Intellectual Property
Clients confirm that they have the right to use any logos, images, videos, text, trademarks, or other materials provided to Zyvora Digital.
Unless otherwise agreed, the client will own the final approved deliverables after all outstanding payments have been completed.
Zyvora Digital may retain ownership of internal methods, strategies, templates, processes, concepts, tools, and reusable resources.
9. Revisions and Scope Changes
Revisions included within a project will depend on the agreed scope.
Requests that significantly change the original project requirements or add additional work may result in additional fees or revised timelines.
10. Confidentiality
Both parties agree to take reasonable steps to protect confidential business information shared during the working relationship.
Confidential information will not be intentionally disclosed to third parties unless required to provide the services or comply with legal obligations.
11. Cancellation
Either party may request to end an ongoing service arrangement according to the terms agreed for that project or service.
Any completed work, committed resources, advertising costs, or outstanding invoices up to the cancellation date may still be payable.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Zyvora Digital will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or services.
This may include loss of revenue, profits, customers, data, advertising spend, or business opportunities.
13. Website Use
You agree not to misuse our website, attempt unauthorized access, introduce malicious software, interfere with website functionality, or use our content for unlawful purposes.
14. External Links
Our website may contain links to third-party websites or services.
Zyvora Digital is not responsible for the content, security, availability, or practices of external websites.
15. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how personal information may be collected and processed.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be published on our website, and continued use of our website or services may constitute acceptance of the revised terms.